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Privacy Policy

Purpose

UnfoldU Online Solutions Private Limited (hereinafter referred to as “UnfoldU”) is committed to respecting and preserving its Users’ online privacy and recognizes the need for appropriate protection and management of any Personally Identifiable Information (hereinafter referred to as “PII”) that is shared on this Website.

As used in this Policy, “Personally Identifiable Information or PII” shall mean and include any information that alone or in combination with other information relates to a specific, identifiable individual person. By way of illustration and not limitation, PII includes individual's names, personal identification numbers such as AADHAR Card number, passport number, credit card details, home telephone numbers, home address, driver’s license numbers, account numbers, personal email addresses, and vehicle registration numbers.

Users may visit and use the Website without disclosing any Personal Information. However, by using the Website, the User agrees to comply with UnfoldU’s policies. The Privacy Policy is designed to assist the Users in understanding how personal information is being collected on the Website and to assist you the Users in making informed decisions while using the Website and the products and services offered therein.

Information Collected

The Website collects the following two types of information:

  • Personal Information which is disclosed by the User knowingly and willingly and is collected on an individual basis; and
  • Website Usage Information which is collected on an aggregate basis when the user browses the Website.

Personal Information provided by Users

Users may be required to share certain information on the Website about themselves to enable UnfoldU to verify the authenticity of the Users and whether they are eligible and entitled to access and use certain information, materials and services available on the Website. This information may also be used to assist the Users with customer service or technical support issues, to send reminders and follow ups, to provide other supporting facilities and to collect feedbacks in order to improve user interface and User experience of the Website. However, User participation is optional, though it may affect access and use of certain information, materials and services available on the Website.

The information which may be collected on the Website is illustrated below;

  • User details such as name, e-mail address, phone number, address
  • Log In details such as user id and password
  • Other similar personal information that is needed for register or subscription
  • Additional information for enhanced experience and access to and use of certain information, materials and services.

In the case of newsletters or mailing lists, User will be able to “unsubscribe” to these mailers at any time.

Wherever UnfoldU collects personal information, efforts are made to include a link to this Privacy Policy on the Web page.

User undertakes not to provide any false personal information on or create an account for anyone User other than themselves without permission and keep your contact information accurate and up-to-date.

Use of Information by UnfoldU

UnfoldU uses the personal information for specific purposes only. The personal information collected on the Web site will be kept confidential and used to support customer relationship with UnfoldU to notify Users of special offers, updated information and new products and services, or offers from third parties which may be of interest to the Users.

In general, the Personal Information collected by UnfoldU is used

  • to improve the Services and enhance User experience with the Website,
  • to enable UnfoldU to provide a safer community for all of Registered Users, and
  • to help communicate with the Users.

For example, UnfoldU may use the Personal Information to:

  • Register User account.
  • Provide services to the Users.
  • Contact Users in response to questions and solicit feedback and input.
  • Enable Registered Users to search for, find, interact, connect and share information with other Registered Users they may have an interest in interacting with.
  • Verify the information provided as well as the representations and warranties made on the Website.
  • Process billing and payment, including sharing with third party payment gateways in connection with website and/or Services.
  • Otherwise help protect the safety and integrity of the website and the Users.
  • Maintain internal records
  • Target promotional messages or content on the website, via email or other ads on the Website or third party sites.

The Non Personal Information is collected to improve services and customize the user experience, such as by providing targeted useful features and promotions based on the type of service that the User may seek. UnfoldU also aggregates the information collected via cookies and similar technologies to use in statistical analysis to track trends, evaluate the effectiveness of advertisements and analyze patterns in the use of the Website.

Only UnfoldU (or agents or contractors working on behalf of UnfoldU with whom Confidentiality Agreements have been duly executed) will be authorized to contact the Users directly.

Circumstances may arise where UnfoldU is required to disclose Users’ personal information to third parties for purposes other than to support customer relationship, such as in connection with the following:

  • a corporate divestiture or dissolution where UnfoldU may sell all or a portion of its business or assets (including the associated customer lists containing Users’ personal information),
  • disclosure required by law or is pertinent to judicial or governmental investigations or proceedings.
  • conforming to the law or comply with legal process served on us or affiliated parties;
  • protecting and defending rights and property, the Website, the Users, and/or affiliated parties;
  • acting under circumstances to protect the safety of users of our site, us, or third parties.

Information Transmissions Security

UnfoldU requests the Users to abstain from sending private information to UnfoldU by email as email is not recognized as a secure medium of communication. This Site does not provide facilities for the secure transmission of information across the Internet. Users must be aware that there are inherent risks associated with the transmissions of Personal Information via the Internet.

In order to transmit personal information the Users can contact us through the details provided under “Contact us”.

Cookies and Other Tracking Technologies

Cookies are small files that a site or its service provider transfers to one’s computer’s hard drive through the Web browser (if allowed) that enables the site’s or service providers system to recognize the browser and capture and remember certain information. For instance, UnfoldU uses cookies to help remember and process the items, materials and information viewed by the Users’. They are also used to help understand the Users’ preferences based on their previous or current site activity, which enables UnfoldU to provide you with improved service. UnfoldU also uses cookies to help compile aggregate data about site traffic and site interaction so that the site experience can be enhanced and improved in the future.

Third Party Disclosures and Links

[please confirm if any information is being shared by Third parties (if yes then kindly provide details)] UnfoldU does not sell, lend, or disclose to third parties any information collected from the Users, except as disclosed in this Privacy Policy. The information may be disclosed to employees, consultants and agents of UnfoldU who have a legitimate need to know the information for the purpose of fixing or improving the Site and monitoring and improving the security of the network. UnfoldU also reserves the right to disclose this information when special circumstances call for it, such as when disclosure is required by law or court order or when disclosure is, in UnfoldU’s sole discretion, necessary to protect legal rights, including intellectual property rights.

Children's Privacy

UnfoldU does not knowingly collect personal information from children below the age of 15. Users below the age of 15 are advised to use the Website under parental guidance. If UnfoldU learns that personal information of a child below the age of 15 has been collected, the same will be delete from the systems. Even for personal information of children of the age of 15 years and above, the personal information is collected only for the purpose of their educational requirement and service needs as provided by this Web site.

Spamming

Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A User shall not use another site's mail server to transmit mails without the express permission of UnfoldU.

It is contrary to this policy for Users to use UnfoldU servers to effect or participate in any of the following activities:

  • To post to any usenet or other newsgroup, forum, e-mail mailing list or other similar group or list articles which are off-topic according to the agreement or other owner-published FAQ or description of the group or list;
  • To send unsolicited mass e-mailings, whether or not such unsolicited e-mailings provoke complaints from the recipients;
  • To engage in any of the foregoing activities using the service of another provider, but channeling such activities through UnfoldU’s provided server, or
  • using UnfoldU’s provided server as a maildrop for responses;
  • To falsify user information provided to UnfoldU or to other users of the service in connection with use of UnfoldU service.

Violation of the Policy

Upon becoming aware of an alleged violation of this Policy, Disclaimer or Terms of Use UnfoldU may initiate an investigation. During the investigation the User's access to the Website may be restricted or limited in order to prevent further unauthorized activities. Depending on the severity of the violation, UnfoldU may, at its sole discretion, restrict, suspend, or terminate Unser’s account and pursue other civil remedies. If such violation is a criminal offence, UnfoldU will notify the appropriate Government Department of such violation.

Consent

By using the Website the User consents to the collection and use of their personal information as described in this Privacy Policy.

Revision Of Policy

UnfoldU reserves the right to revise, amend or modify this Policy at any time and in any manner, according to its requirement. Any change or revision will be posted on the Website.

Contact Us

Please provide contact details here.